RUNAKO STUDIO – PRIVACY POLICY

Effective Date: 01/12/2024

At Runako Studio, we are committed to protecting your privacy. This policy outlines how we collect, use, store and protect your personal information in line with the UK General Data Protection Regulation (UK GDPR) and other relevant privacy laws.

1. WHO WE ARE

Runako Studio is a creative content and event space based in Brentford, London. This policy applies to all services offered by Runako Studio, including venue hire, photography studio hire, event bookings, workshops and communications.

2. WHAT INFORMATION WE COLLECT

We may collect the following personal information:

  • Name and contact details (e.g. phone number, email address, social media handles)

  • Billing and payment information

  • Booking details (date, time, purpose of hire)

  • Any correspondence between you and Runako Studio

  • Photos or video recordings taken with consent during events or sessions

  • Website usage data (through cookies and analytics tools)

3. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

  • To manage bookings and communicate with you about your hire

  • To process payments and send invoices or receipts

  • To improve our services and customer experience

  • To promote the studio (e.g. with your permission, using photos taken during a session)

  • To comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so.

4. SHARING YOUR INFORMATION

We do not sell, rent or trade your personal data to third parties. We may share your information only with:

  • Service providers who help us operate (e.g. booking systems, payment processors)

  • Legal authorities if required by law

All partners and providers are required to handle your data securely and in line with UK GDPR standards.

5. PHOTOGRAPHY AND CONSENT

During events or studio sessions, we may take photographs or videos for promotional purposes. We will always seek consent before capturing or sharing identifiable images of you or your guests.

If you would prefer not to be photographed or recorded, please inform us in advance or on the day.

6. HOW WE STORE AND PROTECT YOUR DATA

Your information is stored securely using encrypted systems and trusted service providers. We take reasonable steps to protect your data from loss, misuse or unauthorised access.

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law.

7. YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request that we delete your data

  • Withdraw your consent at any time

  • Object to or restrict how we use your data

To exercise your rights or ask any questions, please contact us using the details below.

8. COOKIES AND WEBSITE TRACKING

Our website may use cookies to improve user experience and analyse web traffic. You can manage cookie preferences in your browser settings.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

Runako Studio
Info@runakosan.com

Runako studio, G2, Great West Road,

Brentford, TW8 0HE

 

We may update this policy from time to time. Any significant changes will be communicated via our website or email.

Thank you for trusting Runako Studio.